30-Day Money-Back Guarantee & Returns
Love Your LIVINGMAJIK Experience. Or Your Money Back.
Our 30-Day Happiness Guarantee
Trying something new should feel exciting, not risky.
We believe you’ll love your LIVINGMAJIK experience. But we also understand that everyone’s skin, preferences, and self-care rituals are different.
That’s why every purchase is backed by our 30-Day Money-Back Guarantee.
If a product isn’t right for you, simply let us know within 30 days of delivery. Whether you’ve changed your mind or tried the product and didn’t love it, we’re here to help.
Your satisfaction matters. Your peace of mind matters. And we want you to shop with confidence.
♡ How Our Guarantee Works
1. Give it a try.
Experience your LIVINGMAJIK products at home. You’re welcome to open and gently try them.
2. Not in love? Let us know.
Email connect@livingmajik.com within 30 days of delivery with your order number and the product you’d like to return.
We’d appreciate hearing why it wasn’t the right fit, but your satisfaction doesn’t depend on having the perfect explanation.
3. We’ll make it right.
We’ll help you arrange a return and refund the product purchase price to your original payment method.
It’s that simple.
What Can Be Returned?
We want you to feel comfortable trying our products.
Unopened Products
Changed your mind? No problem. Unopened, unused products in their original condition may be returned within 30 days of delivery.
Opened Products
Sometimes a product just isn’t the right fit.
Products that have been opened and reasonably tried are eligible under our satisfaction guarantee.
To help us keep this promise available to everyone, products must not be substantially consumed or intentionally emptied.
Gifts
Received a LIVINGMAJIK gift that wasn’t quite right? Contact us, and we’ll help you explore the available return or exchange options.
Damaged, Defective, or Incorrect Orders
Your order should arrive just as beautifully as you expect.
If something arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
We’ll work with you to resolve the issue, including a replacement or refund when appropriate, at no additional cost to you.
Refunds & Return Shipping
Refunds
Eligible refunds cover the product purchase price, including any applicable product sales tax.
Refunds are issued to your original payment method. Once processed, please allow approximately 5–7 business days for your financial institution to post the funds.
Return Shipping
For standard returns and satisfaction-guarantee requests, customers are responsible for return shipping costs when a physical return is required.
If your order arrived damaged, defective, or incorrect, we’ll cover any necessary return shipping.
Original shipping charges are nonrefundable unless required by law or the issue was our error.
Store Credit & Exchanges
Prefer to try something different?
We’re happy to help you explore another LIVINGMAJIK product. If you choose store credit instead of a refund, we may waive return shipping costs.
Questions? We’re Here for You.
We’re a small business built around thoughtful formulations, genuine care, and the belief that better choices build better health.
If you have a question about your order or need help finding the right product, we’d love to hear from you.
Email: connect@livingmajik.com
Shop confidently. Live Your Majik.